Product & General FAQs

The FAQ is broken down into a number of sections. If you find something is missing please drop us a mail and we'll expand the article.

Can I use the Learnosity API's in non-English speaking countries?

All of the Learnosity API labels can be translated into other languages. Please review our Internationalisation documentation for more details.

What is the capacity of the Learnosity system?

Learnosity has been built for the cloud and is incredibly scalable. We already have many millions of users, and our infrastructure will handle hundreds of millions.

We frequently perform load testing, we have dynamic scaling, use content distribution networks (CDN) for certain elements, and have multi-region support. This is built to scale.

Do you have a standard maintenance window?

We don't require standard maintenance windows as we perform rolling releases.

If there is a need to perform configuration changes to a server we remove this server from the load balancer, make our changes and then place the server back in the load balancer. Alternatively, we can create a new server with our configuration changes and swap out the old server.

If for some reason we need to take the load balancer down or take all servers down, we try to provide as much notice as possible for this.

How do Learnosity ensure that only authentic users can access their services?

To ensure that all requests come from a valid origin, Learnosity will supply each client with a consumer key (unique ID) and consumer secret (only known by Learnosity and client). These, together with other parameters will be used to create a signature for authentication purposes. Please review our Security and Authentication document for more information.